Offered usage policy :
The SAT website owned by Sawaed Al Tasheed Trading Company and registered in the Kingdom of Saudi Arabia under Commercial License No.: 1010618350, and below you will find the terms and conditions regulating your use of the SAT website and all the legal effects that result from your use of the website services on the World Wide Web, as the use of any person was for the SAT website whether Whether he is a consumer, trader, or otherwise, this is considered approval and acceptance by him, and he is in full capacity considered legally, legally, for all the articles, terms, and provisions of this agreement, and it is an affirmation of your commitment to its regulations and what is mentioned in it, and we point out to you that the SAT website may be a (website or application on phones Mobile or electronic platform) This agreement is valid and enforceable as soon as you agree to it and start registering on the SAT website under Articles Five and Ten of the Saudi Electronic Transactions System.
Article 1 - Introduction and Definitions:
The preamble above is considered an integral part of this agreement, as you will find below the indications and definitions of the main phrases used in this agreement:
1. (SAT website owned by Sawaed Al-Tashed Trading Company) This definition includes all forms of Sawaed Al-Tashed Trading Company on the Internet, whether it is an electronic application , or a website on the Internet.
2. (Merchant) This term means every merchant on the SAT website to create his online order, whether he is a natural or legal person, and this definition includes all aspects of the store as long as he conducts his trade through the SAT website, and that includes the merchant`s website.
3. (Store) This term means each store used by the Merchant on the SAT Website.
4. (Consumer) This term means every consumer who purchases a product or service from the SAT website.
5. (Agreement) This phrase means the rules, terms and conditions for using the SAT website, that is, all the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.
6. (Service Provider) This term means the services provided by the SAT website to buyers through third parties, and the provision of services means merely providing the connection between the buyer and the service provider.
Article Two _ The Merchant`s Legal Capacity:
1. The merchant declares that he has a legal capacity that is considered legally and legally, that his age is not less than eighteen years, as is considered in the laws and regulations in force in the Kingdom of Saudi Arabia, and that he has sufficient knowledge to establish, establish and manage his online store via the website SAT.
2. As an exception to what was stated in Clause 1 (1) of Article 2 (2), a trader may engage in trade if he is less than the considered age of majority in the Kingdom of Saudi Arabia (eighteen years), as he is obligated to provide evidence of his guardian’s consent to His establishment of the online store, such as the guardianship deed, and the approval statement signed by his legal guardian, if necessary.
3. The trader declares that he has sound capacity and that he does not suffer from any of the symptoms of capacity.
4. In the event that the trader registers as an establishment, company, or any other legal form, then this establishment, company, or legal form registered through it must have the legal capacity, legality, and legitimacy necessary to carry out trade business through the SAT website.
5. The merchant agrees that if he violates this article, “the merchant’s legal capacity,” he will bear the consequences of this violation in front of consumers, users, or third parties, as the SAT website has nothing to do with the merchant’s dealings with the consumer or third parties from a legal, regulatory, and legitimate point of view. In this case, SAT will hold the merchant accountable according to the provisions of contractual liability, and demand compensation for damages that may arise as a result of this violation, such as damages to SAT`s reputation in front of other merchants, consumers, users, or third parties.
Article Three_ The nature of SAT`s commitment:
1. The mission of the SAT website, in addition to presenting the products in which it has an agency, is to provide electronic support tools for the stores registered on the SAT website.
2. The SAT website may provide other services to the merchant or store, such as marketing support services or guidance and counseling services, as well as electronic payment gateways via the Internet, and all SAT website services are subject to the articles, terms and conditions of this usage agreement.
3. The SAT website is not obligated to complete the sale of products or services between the consumer and the store, as its commitment ends with providing online store creation services through the basket platform, and this does not harm the other services that the basket platform continues to provide such as guidance, technical support, marketing and payment methods.
4. All transactions that take place between the merchant and the consumer have nothing to do with the person of the SAT website, and the SAT website is not responsible for them, as this dealing is an independent contractual relationship that is subject to the agreement concluded between the merchant and the consumer. Accordingly, if the consumer fails to pay the price of the service or product provided by the merchant, SAT has nothing to do with these violations.
5. You know that the SAT website is a technical electronic platform on the Internet that allows the merchant who agrees to this agreement to display his products on the SAT website, and to carry out his activity through the store, and its mission ends at this point. There is no responsibility on the basket platform for violations committed by the merchant in his store in violation of the provisions of this agreement, and SAT has no relationship with regard to the transactions that take place between the merchant and the consumer.
Article Four _ Regulations for selling to merchants within the SAT website:
1. Each person who has the legal capacity considered legally and legally may establish his store in accordance with the rules and provisions of the usage agreement, in particular “Article One – the merchant’s legal capacity.”
2. The store that was established in accordance with the agreement to use the SAT website must not be in violation of the laws and regulations in the Kingdom of Saudi Arabia, and the merchant is obligated to clarify the nature of the business through which he conducts electronic commerce, and what services or products he offers or sells, and the SAT website disclaims responsibility for any violation The store is subject to the provisions of the Saudi system in the Kingdom of Saudi Arabia and public morals, and the SAT website always has the right to refuse to register any online store that does not comply with the laws and regulations in force in the Kingdom of Saudi Arabia or the provisions of this agreement, and accordingly the merchant acknowledges, according to the provisions of the agreement, that his store does not violate the system General in Saudi Arabia or Islamic literature.
3. The store that was established through the SAT website must not be in violation of the rules and provisions of this usage agreement, and the merchant acknowledges that the store that deals in the store is not in violation of this agreement and is not in violation of the laws and regulations in force in the Kingdom of Saudi Arabia.
4. No one has the right to use if his membership or his store is canceled by the SAT website or by judicial orders or rulings.
5. In the event that any user registers as an institution, company, charitable organization or legal entity, the registered institution, company or entity is bound by all the rules and provisions mentioned in the usage agreement for the SAT website.
6. All stores and merchants must abide by all laws in force to regulate commerce via the Internet, as well as comply with the Information Crimes Law, the regulations of the Ministry of Commerce and Investment, the Electronic Transactions Law, and the Electronic Commerce Law.
7. The merchant acknowledges that before registering on the SAT website, he has verified the availability of all procedures and requirements required by the official authorities in the Kingdom of Saudi Arabia, and he has fulfilled all these procedures and requirements to carry out his activity in the store.
8. All stores wishing to register on the SAT website and engage in e-commerce activity must issue: a commercial registration or free business document, or register on the Maarouf platform.
9. In the event that the merchant applying for the application to join and establish the store is an individual merchant “a natural person”, then he must also verify the requirements required by the official authorities and provide them according to the nature of the activity of the individual merchant, as the individual merchant acknowledges that he is committed to these requirements and is committed to providing and preparing them, as well The individual merchant is obligated to provide his national identity number and other necessary information and documents requested by the SAT site.
10. In the event that the merchant applying to join and establish his shop represents a commercial establishment, company, charitable organization, or legal entity, the SAT website must be provided with all supporting information and documents, such as the commercial register and any other documents of the shop required by the Sela platform to register and prove the legal personality of the shop.
11. The store and the merchant must abide by the registration obligations specified in “Article Five - Accounts and Registration Obligations”, and all the rules and provisions of the usage agreement.
Article Five - Accounts and Registration Obligations:
- Once you apply for registration on the SAT website, you will be required to disclose specific information and choose a username and a secret password to be used when entering the services of the SAT website. After activating your account, you will become a user of the SAT website services, and thus you have agreed to:
1. You shall be responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and by this you agree to inform the SAT website immediately of any unauthorized use of your account information with the SAT website or any other breach of your confidential information.
2. The SAT website will not, in any way, be responsible for any loss that may be incurred by you, directly or indirectly, moral or material, as a result of revealing the username or login information, or in the event of misuse of the SAT website.
3. You are obligated to use your account on the SAT website yourself, as you are fully responsible for it, and if someone else uses it, this means that you have authorized them to use your account in your name and for your account unless you inform the management of the SAT website to the contrary.
4. You are committed when using the SAT website to use it with all seriousness and credibility, to abide by the rules and provisions of the usage agreement and to comply with the legal and regulatory controls in force in the Kingdom of Saudi Arabia, and you are obligated to compensate the SAT website for any direct or indirect losses that may be caused to the SAT website as a result of any Illegal, unreal, or unauthorized use of your account by you or by any other person who has obtained the keys to access your account on the site, whether it is to perform services using the username and password or as a result of your negligence to maintain the confidentiality of the username and password, and whether with or without your authorization to delegate.
5. You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with the SAT website, and you are obligated to update your data if it changes in reality or if there is a need for that.
6. Not to include in your username any of your contact details such as email addresses, phone numbers, or any personal details, or any phrase indicating a personal or commercial relationship between you and SAT, its employees, or owners.
7. Not to put anything in your account indicating any direct or indirect relationship between your account and the SAT site or its management, owners or employees, as the SAT site has nothing to do with what you do with your account and is not responsible for the activity of your store and your account.
8. The SAT website platform is committed to dealing with your personal information and contact addresses confidentially in accordance with the provisions of the privacy policy and confidentiality of information applicable to the SAT website.
9. You will be obligated to maintain and always update the registration data to keep it true, correct, current, complete and legal, and if you disclose information that is not true, incorrect, non-current, incomplete, illegal or contrary to what was stated in the usage agreement, SAT has the right To stop, freeze or cancel your membership or account on the site, without harming the rights of other SAT sites and its legitimate means to recover their rights and protect the rest of the users.
10. SAT has the right at any time to conduct any investigations it deems necessary, whether directly or through a third party, and to ask you to disclose any additional information or documents of any size to prove your identity or ownership of your money or your account.
11. In the event that you do not comply with any of the above, the management of the SAT website has the right to stop or cancel your store or your membership, or block you from entering the services of the SAT website again. It also reserves the right to cancel any unconfirmed and unverified accounts, transactions or accounts that have been inactive for a long period of time.
Article Six - Electronic Communications and Official Communication Means:
1. The consumer and the merchant on the SAT website agree to communicate with him via e-mail, or through the SAT website management broadcasting general messages that will be sent to all users or to specific users upon logging into their accounts within SAT website. The consumer and merchant on the SAT website also agree that all agreements, advertisements, data and other communications that are provided to them electronically take the place of their written counterparts, which is a stand-alone argument, in meeting legal needs.
2. The SAT website, during your membership and trading period with the site, will send promotional e-mails to inform you of any changes, procedures or new advertising activities that may be added to the SAT website.
Article 7 - Amendments to the Usage Agreement and Fees:
1. You know and agree that SAT will notify you of any amendment to this agreement, according to which your obligations will be multiplied or your rights diminished according to any amendments that may be made to this usage agreement.
2. You agree that SAT has, in its sole discretion and without any legal responsibility, to make any basic or subsidiary modifications to this agreement, and users are notified of this modification by any technical means provided, and this may be by e-mail or by broadcasting a public message For all users, the SAT website provides technical means to show the store`s acceptance of this amendment, and this acceptance is legal, ignorant, and binding on the store for the provisions of the agreement, including the amendments.
3. In the event of objection to any amendment to the usage agreement, this may be an obstacle to entering the store, as to benefit from the services of the SAT website, this agreement and any amendment to it must be approved, and therefore in the event that the amendment is not accepted, the SAT website hopes that you will stop About the use of its services, as simply logging into your account on the SAT website or using the SAT website is considered your acceptance of the modifications and complete and complete approval of ignorance, and the SAT website is happy to answer your inquiries regarding this agreement and receive any suggestions that the merchant and the consumer see.
4. All fees are calculated in Saudi riyals, and the consumer and merchant must pay all fees due on the website, in addition to any other expenses added by the SAT website, provided that payment is made by the approved, specific means available through the SAT website.
5. Not all packages and offers of the SAT website are free for the merchant or consumer, as some of these packages and offers are subject to varying fees.
6. SAT may charge a merchant or consumer depending on the offers or packages they join or the policies they use.
7. SAT reserves the right to add, increase, decrease or deduct any fees or expenses under the rules and provisions of the usage agreement, for any of the users, whatever the reason for their registration.
Article 8 - Payment and payment services on the SAT website:
The SAT website, through its partners, provides the payment and payment system on the SAT website. It can be done entirely online through the payment options available on the SAT website or through any payment method provided by the SAT website from time to time.
1. The provision of the SAT website for the online payment service through the website is for the purpose of facilitation and preserving the rights of the merchant and the consumer.
2. The SAT website is obligated to provide invoices, receipt vouchers, and receipt vouchers for all amounts and profits that arise on the site, and it is obligated to indicate in all these invoices the type of goods or service, their quantities, descriptions, and value, and accordingly, the SAT website is obligated to provide the required accounting specifications in its online store, in implementation of the provisions of this The agreement, and because of the legal, economic and commercial interests of the merchant in this regulation, and in the event that the SAT website violates the provisions of this clause, it is considered responsible for any damages that may arise as a result of this violation.
3. SAT has the right to prevent the completion of the procedures for any payment process in violation of the rules and provisions of the usage agreement, or to cancel any purchase or sale order as a result of a technical or technical error on the site that led to a difference in the prices offered on the site from the market value of the product, including the loss of SAT. The SAT website is responsible for those amounts.
4. The management of the SAT website has the right to cancel, modify or change any of the payment methods that it made available on the SAT website.
Article 9_ Your personal information and details of operations:
1. You have no objection to granting SAT an unlimited, worldwide, perpetual, irrevocable, royalty-free right and license to use information, personal materials or otherwise provided by you or provided by SAT or You announced it on the SAT website by joining it as a merchant or consumer, through the forms designated for communication and registration, or through any electronic message or any of the communication channels available on the site, with the aim of achieving any of the interests that the SAT website sees.
2. You are solely responsible for the information that you have sent or published, and the role of the SAT website is limited to allowing you to display this information through the SAT website and through its channels.
3. The confidentiality of the information of stores and merchants is subject to the rules of the “Privacy Policy and Confidentiality of Information” of the SAT website.
Article Ten_ Rights:
1. All content on the SAT website, electronic or otherwise, written or unwritten, including but not limited to: written and unwritten texts - graphic designs - technical ideas - logos - presentations - button icons - symbols - The audio clips - the collected data and electronic programs, are the property of the SAT website and their rights are reserved for the SAT website, and no one has the right to use them in any way, whether it is a direct or indirect use or through a third party.
2. The management of the SAT website notes that it will take the necessary measures regarding the transgression and infringement of any of the rights of the SAT website or its intellectual property.
3. SAT is not responsible in the event of infringement of intellectual property rights owned by consumers or merchants who are members of SAT.
Article Eleven_ Intellectual Property:
1. The management of the SAT website respects the intellectual property rights of the merchant and consumer that they created through their accounts, whether they were owned by them before or after the establishment of the SAT website.
2. The merchant and the consumer respect the intellectual property rights of the SAT site, including the SAT site itself, and the words, logos and other symbols of the SAT site or displayed on the SAT site, as the SAT site, and every right that follows the SAT site, are rights protected by proprietary rights Intellectual property and trademark laws are the exclusive property of the SAT website and are not entitled in any way to be infringed or used without authorization from the management of the SAT website.
Article Twelve_Consumer:
1. During the completion of purchases, the consumer shall provide the SAT website with the following information, including but not limited to: name - e-mail - phone.
2. SAT`s technical systems keep consumer data in order to facilitate your access to the site and their completion of the purchases they desire.
* In the interest of the SAT website to protect the rights of consumers, and to achieve one of the most important goals of the SAT website by providing a high-quality service to everyone, and in order to ensure that consumers receive all their purchases properly, the SAT website explains to the consumer the following: 1. In the event that the consumer purchases goods using one of the available payment
methods On the SAT website, and he did not receive his goods, or he received goods that differ from the specifications mentioned on the store page, then the consumer has the right to inform the SAT website, and the SAT website has the right to take what it deems appropriate regarding the violation of the rules of this agreement, according to the rules of this agreement.
2. The consumer may review his purchases before receiving them to ensure that they are intact and identical to what was purchased.
3. The SAT website is not obligated in any way, according to this article and this clause, to take a reaction to the consumer complaint. Rather, the reaction of the SAT website towards the consumer complaint is subject to the sole desire of the SAT website and according to what the site deems appropriate, in accordance with the rules of this agreement. In order to preserve its commercial and economic interest and reputation, in any case, SAT may take some measures against those who deliberately deceive, mislead or cheat the consumer, such as: such as the obligation to compensate the consumer, based on the desire of SAT to preserve and protect the rights of all its users and registrants.
Article Thirteen_ Responsibility of the SAT website:
1. The SAT website does not bear any claims arising from errors or omissions, whether caused directly, indirectly, incidentally, or by a third party.
2. The SAT website does not bear any claims or liabilities arising as a result of financial losses, defamation, slander, or any damages arising as a result of misuse, misuse, or inability to use the SAT website. The SAT website does not bear any responsibilities or claims in such cases. .
3. SAT, its officers, employees or owners shall not be liable for any claim, dispute, costs, damages, liability or any direct or indirect loss to any party arising from an act by a user of SAT.
4. The SAT website, its affiliates, owners, and those who represent it and represent them have nothing to do with any responsibility for a sound, legitimate and authorized product in accordance with the laws and regulations of the Kingdom of Saudi Arabia, and it is used for illegal and illegal purposes, and no person or entity has the right to refer to the SAT website with any lawsuit or claim Or compensation for the aforementioned misuse, as all products or services offered on the SAT website are authorized by the Ministry of Commerce.
5. The SAT website, its employees, owners, and those who represent and represent them have nothing to do with any illegal or illegal activity carried out by the merchant or consumer, or any activity that violates the applicable laws and instructions in the Kingdom of Saudi Arabia, as the responsibility of the SAT website is limited only to selling the products available on the site.
6. The management of the SAT website warns all merchants and consumers that if it notices any suspicious activities that are being planned, are being committed, or have taken place on the SAT website, it will advance to inform the competent authorities about these activities. It is not responsible in any way for these violations that occur without the knowledge or notice of the SAT site.
Article Fourteen_Confidentiality of Information:
1. The SAT website informs you that the World Wide Web (Internet space) is not a secure medium, and the confidentiality of personal information cannot be guaranteed 100% in the Internet space.
2. The SAT website adopts high-quality (tangible, organizational, and technical) standards to protect users, merchants, and consumers, and prevent unauthorized access to users` personal information, and save it.
3. The SAT website has no control over the actions of any third party, or third parties, such as other web pages linked by links to the site or third parties claiming to represent you and others.
4. You know and agree that the SAT site may use your information that you provided to it, for the purpose of providing services to you on the SAT site, and to send you marketing messages, and that the privacy policy on the SAT site governs the collection, processing, use and transfer of your personal identification information, and the rules for confidentiality of information are subject to “SAT Privacy Policy.
Article Fifteen_ Replacement, Retrieval and Renewal Policy:
The validity period for messages purchased for the buyer is one year from the date of purchase.
Article Sixteen _ Membership Cancellation at SAT:
- The SAT website, according to the usage agreement and according to the laws and regulations in force in the Kingdom of Saudi Arabia, may resort to temporary or permanent suspension of the store, withdrawal and cancellation of the merchant`s membership, or limiting the merchants` capabilities to access the services of the SAT website, in the event of: 1. Violation of the rules and provisions of the usage agreement
.
2. If the SAT website cannot authenticate any of the user information submitted to it.
3. If SAT determines that the user`s activities are in violation of the law or that the user`s activities may cause other users or the SAT site in trouble or legal violations.
4. The SAT website may resort “according to its assessment” to reactivate the suspended users, as the user whose activity has been permanently suspended or whose membership has been canceled may not be able to register or restore his account on the SAT website or use the site in any way whatsoever under the circumstances, until permission is granted However, the user, in the event of a violation of this usage agreement, the SAT website reserves the right to recover or claim any amounts owed to the SAT website by the user and any losses or damages caused by the merchant or consumer to the SAT website. SAT has the right to take legal action or resort to the judicial authorities in the Kingdom of Saudi Arabia against the user as SAT deems appropriate.
5. The SAT website does not waive its right to take appropriate action regarding any violation of the rules and provisions of the usage agreement and other similar acts of violation. Likewise, the SAT website is not obligated to take any action against any violation of the usage agreement, but rather this matter is subject to the management’s discretion SAT Legal Department website.
Article 17 _ Request to close the store:
1. The merchant has the right to apply to close his store registered in the SAT website database, and when submitting the application, he must provide some documents, which are, for example, but not limited to: The closing request is signed by the regular representative of the store and approved by the authorities. official.
2. SAT reserves the right to accept or reject the closure request, and to claim any rights or financial dues owed by the store.
Article Eighteen _ Payment, Sale and Purchase Operations:
1. The merchant is committed to managing his shop well, in a way that preserves the consumer and does not create a dispute between him and the consumer.
2. The merchant is obligated to manage the payment, sale and purchase operations that take place in his store through the payment methods specified in this agreement.
3. SAT has the right to refuse or cancel purchases, whether payment has been made or not, and SAT will inform the user within five days of any of the communication methods available to SAT.
4. The SAT website notes that it has nothing to do with any dispute that may arise between the consumer and the merchant, and the SAT website has nothing to do with any default from the consumer towards the store, whether by default on payment or otherwise.
5. The merchant agrees and acknowledges that he will not make fake or manipulative purchases on the SAT website, and will not use a fake name or any fake personal information, or use a credit card that does not belong to him without authorization for the purchase, as the SAT website has the right to take action appropriate legal action against anyone who carries out fraudulent operations of this kind.
6. All merchants and all stores acknowledge their full knowledge and ignorance that the management of the SAT website in transferring funds for their commercial activities within the SAT website is subject to the authority and powers of the Monetary Agency in the Kingdom of Saudi Arabia, and as a result, the SAT website warns all stores and merchants that it may be late in transferring some funds This is due to the restrictions of the Monetary Agency, the Ministry of Commerce and Investment, and the e-commerce regulations imposed on electronic buying and selling operations.
7. SAT reserves the right to impose any fees on merchants or stores as a result of their operations within the SAT website, and the fees may be, for example, but not limited to: government agency fees, bank fees, administrative fees, or any other fees that SAT is required to pay as a result of activity merchant or store.
Article Nineteen _ Contents and Products Not Allowed:
1. As a merchant on the SAT website, you are obligated not to allow an advertisement or publication through the SAT website of any content that violates the privacy policy and confidentiality of information or violates the rules and provisions of this usage agreement.
2. The SAT website strictly prohibits the sale of the following products and services, including but not limited to: any product/service that contains gambling, lucky boxes or random product, any product/service that may lead to any physical or psychological harm in any way, any Pirated contents or subscriptions and everything that violates intellectual property and copyright rights, any sexual or pornographic product/service or calls for it.
Article Twenty_ Saudi Information Crimes Law:
1. The merchant and the consumer are obligated not to violate any of the provisions of the Saudi Information Crimes Law, and in the event that they violate the provisions of the Saudi Information Crimes Law, this is subject to their pure responsibility and management, and there is no responsibility on SAT as a result of the store’s violation According to the applicable regulations, as the buyer or consumer is fully responsible for his account, and SAT always has the right to take what it deems appropriate for any merchant or consumer who violates the provisions of the Saudi Information Crimes Law, whether by informing the official authorities or simply closing the account with SAT .
Article 21_ Restricting Access or Accounts:
1. Without prejudice to other merchant and consumer rights, SAT can suspend the account or restrict the user`s access to SAT services at any time and without notice and for any reason, and without limitation.
Article Twenty Two_Warranty:
1. The SAT website is committed to a specific warranty for each different product. You should ask about the guarantee before purchasing the product....
Article Twenty Three_ The Merchant’s Responsibility:
1. The merchant agrees to bear the responsibility and protection of SAT, its affiliates, owners, or subsidiaries from any damage that may occur to the SAT website as a result of the merchant’s violations, and is also obligated to remove any damage or prevent any damage that may be caused to the SAT website or its employees or one of them as a result of claims, losses, malfunctions, costs, expenses or fees resulting from the merchant’s misuse or misuse The user`s use resulted in a breach of the usage agreement or the regulations and laws in force in the Kingdom of Saudi Arabia, or an infringement of the rights of a merchant or third parties, or a complaint from a user or third parties.
Article Twenty Four _ The relationship and notices between the SAT website and the merchants:
1. None of the rules and provisions of this usage agreement include a reference to the existence of a partnership between any merchant and the SAT site, and the SAT site does not allow any merchant in any way to indicate directly or indirectly or dictate the existence of a relationship of any kind, whether direct or Indirectly between him as a merchant and the SAT site or its management, and that any notices that the merchant wishes to send to the SAT site, he must send them via e-mail and the SAT site will respond to the e-mail. And you, as a merchant, agree that any notices sent to you from the SAT website will be delivered to you by the e-mail address that you provided to the SAT website during the registration process.
Article 25_Transfer of Rights and Obligations:
1. You, as a merchant or consumer, do not have the right to object to the actions of the SAT site administration regarding the SAT site, whether these actions, including but not limited to: affect the SAT site entity, obligations, ownership, responsibilities, technical actions or administrative actions related to the SAT site, and are not The management of the SAT site is obligated to inform you, and the SAT site, if it deems it important to inform you of any of these actions, informs you according to its pure will, according to the rules and provisions of the usage agreement.
Article Twenty Six_ Applicable Law and Legislation:
1. This User Agreement is governed and drafted in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the legislation in force with the authorities in the Kingdom of Saudi Arabia.
Article 27_Rules that the merchant must follow when dealing with the consumer via the SAT website:
1. When dealing with the consumer, the merchant is committed to integrity, honesty and trustworthiness.
2. The merchant, when dealing with the consumer, is committed to good manners.
Article Twenty Eight_ Promotional, paper and electronic publications and special offers for the SAT website:
1. The rules and provisions of this usage agreement apply to all paper and electronic promotional publications through various publishing platforms and through various social media.
2. The publications and publications mentioned are a promotional tool for the SAT website.
3. The publications are subject to change and are not binding on the SAT website regarding the stability of prices for services, packages or offers, and changing prices is subject to the changes that occur on the SAT website.
4. Any offers placed by the SAT site are temporary offers and are determined by a specific period of time, and the SAT site is not obligated to extend the time period or to continue in the specified time period as it has the right to suffice or determine the entitlement of any user to this offer or cancel this offer at anytime.
Article 29_ Strategic and Logistics Services (Third Party Services):
1. According to the rules and provisions of this usage agreement, the SAT website may provide some strategic or logistical services through a third party or third parties, and these services may be, for example, but not limited to: Shipping companies services and delivery of products and goods.
2. The SAT website informs you that its provision of strategic or logistical services is only to facilitate and cooperate with it and to assist the users of the SAT website.
3. SAT informs you that it is not fully responsible, directly or indirectly, for any actions of any third party, and that what you are doing is just a link between the user and the service provider (the third party).
4. The SAT website informs you that the request for this service is not obligatory. Rather, this matter is due to the desire and need of the user, and when the merchant uses the third-party services available on the SAT website, the SAT website disclaims responsibility for this relationship, and this relationship has its own independent provisions that take place between the registered merchant on The SAT website and the third party.
5. Some providers of strategic and logistical services set their own requirements or costs, and SAT has no authority over these requirements or costs. Therefore, SAT advises registered buyers or consumers to view the terms of the service provider (the third party) and the costs of its services. before confirming the service request.
6. In the event that the user submits a request for a service provided by a (third party), the user authorizes the SAT website and grants him permission to provide the service provider (the third party) with the user`s personal data that he requests, and other data that the service provider (the third party) needs. This shall be in accordance with the rules and provisions of the privacy policy and confidentiality of information applicable to the SAT website.
Article Thirty _ Technical Support:
- According to the rules and provisions of this usage agreement, the SAT website provides some technical support services to merchants, and this is in accordance with the privileges of the package in which the store participates, and these are, for example: 1. A free control panel for stores, and the control panel includes some
services Freebies.
2. The SAT website allows the stores the right to communicate with the technical support team of the SAT website, which helps the stores work through the site, and solve electronic technical issues that may arise in the stores.
Article Thirty One_ Dispute Resolution:
1. In accordance with the rules and provisions of this User Agreement, in the event of a dispute, the dispute shall be resolved through conciliation, negotiations or amicable settlement, and in the event that the dispute persists, it shall be resolved through the competent authorities in the Kingdom of Saudi Arabia.
Article Thirty Two _ Policy for Receiving Consumer Complaints and Settlement of Disputes between the Consumer and the Store:
1. SAT hopes that, in the event of a complaint against a consumer or a merchant, you will follow the following steps:
- Step One: Submit a complaint via the dedicated link on the website. SAT, provided that the complaint includes: the text of the complaint and supporting documents - the name of the violating store. Then SAT will refer the complaint to the concerned merchant for resolution.
- The second step: In the event that the store does not respond to the consumer within seven days, the consumer will be informed of this and provided with the legal identity of the store if he wishes to file a complaint against him with the competent authorities.
The third step: The consumer has the right to take whatever he deems appropriate after reviewing the content of the store`s response to the complaint.
Article Thirty-Three - General Provisions:
1. In the event that any incoming material or clause in this usage agreement is cancelled, or if there is any incoming material or any clause in the usage agreement that is no longer enforceable, such an order does not revoke the validity of the rest of the articles, clauses and rules. And the provisions contained in the usage agreement and remain in force until further notice from the management of the SAT website.
2. This usage agreement - which is amended from time to time as the case may be - constitutes the mechanism of work, understanding, agreement and contracting between the SAT website and the consumer or buyer only, and each of them is obligated to abide by the provisions of this agreement, and the buyer also agrees to take into account the following :
- No one has the right - other than the administration of the SAT site - to impose any articles, terms or provisions in the usage agreement for the SAT site, and the SAT site to receive suggestions in connection with this agreement.
- If the usage agreement is translated into any other language, whether on the SAT website or otherwise, the Arabic text of the usage agreement remains the original in all transactions.
- This usage agreement is not canceled or amended except by a decision issued by the management of the SAT site.